What is the function of the Incident Reporting policy in SWLCAT?

The Incident Reporting policy in SWLCAT serves as an essential framework for documenting and addressing incidents. This means that when an incident occurs, the policy outlines the necessary steps to record what happened, who was involved, and any actions taken in response. This structured approach allows for a systematic response to incidents, ensuring that they are properly reviewed and that any needed corrective actions are implemented. By having a clear policy in place, SWLCAT can improve its overall safety, compliance, and readiness to handle various situations effectively.

The other options, while important in their own right, do not capture the central function of the Incident Reporting policy. For instance, the ability to file complaints anonymously is a feature that may be relevant to a whistleblower policy but does not encompass the overall goal of incident documentation and management. Similarly, assessing user feedback on services pertains more to user experience and satisfaction rather than directly addressing incidents that may occur. Proactive safety measures are crucial, but they are more preventative in nature and do not specifically highlight the documentation and response processes that the Incident Reporting policy focuses on.